A5.
Unlimited Pakistan Calling its
parent company have been in
Telecommunication business for over 12
years serving Global customers in
Middle East , Asia , Europe and North
America. Since 1996 we
have been only providing service to
other companies who sell to consumers
on wholesale. This is
first time the wholesale services are
brought directly to consumer because
of its current volume in global
market enables Unlimited Pakistan
Calling to offer such a an exceptional
deal to all consumers in USA , Canada
,Europe and Australia
A6.
There are
Telecommunication Taxes on the
service as of now for USA
Customers only.
A7.
Services are currently available from
USA , CANADA ,Europe and Australia
in majority of the cities please see
the
coverage.
A8.
You can not share the services it is
available only as per plans you signed
for.
A9. You can not conduct
business on these lines if you signed
up for a personal plan . If you
like to use it for business please
signup for a business plan. If a
caller is flagged for business usage
he or she can get there service
terminated and banned lifetime from
further use of our services.
A10.
It takes from maximum 3 working hours
to activate service . You will
receive an email as soon as it is
activated along with a phone call if
necessary in some instance notifying
you that your service is active.
A11.
We currently only accept Credit
Card as a form of payment .
You have to pay by Visa, Master Card
or Discover only.
A12.
There is no contract to sign the first
30 days if you cancel then you only
pay for days used divided by the
monthly plan cost . After first
30 days if you cancel then you
will not be billed further for the
services from next month.
A13.
This is a combination of Internet and
fiber optic connectivity making it
very stable and high quality.
A14.
We currently do not have any referral
incentives but visit our website often
we plan to offer that soon.
A15.
You can not change your authorized
number only in extreme cases we will
allow you to change it but no more
than 1 change is allowed in 6 months.
A16.
Billing for services is done on AUTO
CHARGE . We will bill the credit card
on file every month for
the plan. Your billing date is the
same day you signed up every month.
We do not provide paper bill your
credit card statement is your bill
from Unlimited Pakistan Calling.
A17.
All services are billed in the month
in advance credit card that is failed
and have to be manually charged or
updated will occur a $ 5.00 service
fee to cover our overheads.
A18
On all our minute plans minute expiry
every month when renewed.
A19.
If you have cancelled and now you want
to restart then if such restart is
under 30 days of cancellation you will
not pay the activation fees again
otherwise activation fee applies.
A21.
Currently we do not provide services
via VOIP but will soon please check
with us then.
A22.
Yes we provide calling to any country
from USA ,CANADA ,EUROPE and
AUSTRALIA we will soon have global
calling plans on our site.
A23. Your service
can be canceled with out any
cancelation fees. The procedure to
cancel is to call us or notify by Fax
at 1-888-748-5864 at least 5 calendar
days before renewal. Service
cancelation after that is
automatically cancelled on next
billing cycle regardless of usage .
This is due to automated settings in
our system.
